To place and manage an order through Daif SP App, here’s the step-by-step process from the manual:

1.  Log in

   • Open the Daif SP App.

   • Enter your phone number and password.

2.  View New Orders

   • Go to Manage Orders → Requests tab.

   • Each order card shows the order number, customer name, items, pickup method, and a quick action button.

   • Tap View Details to see full order information.

3.  Take Action on the Order

   • Accept Order → Confirms the order, moves it to Preparing, and notifies the customer.

   • Reject Order → Choose a reason (e.g., out of stock, can’t prepare in time). The customer is notified and refunded.

   • Edit Order → Adjust items, quantities, or preparation time (10–45 minutes).

4.  Order Lifecycle

   • Preparing → Once you accept, start preparation.

   • Ready for Pickup → When prepared, mark it as ready; the customer is notified.

   • Customer Arrival Notification → You’ll see when the customer arrives.

   • Confirm Pickup → Once handed over, mark it as Picked Up.

5.  Order History & Tracking

   • All completed, rejected, and expired orders appear in Order Log for record-keeping.

We accept Mada, Apple Pay, and major credit cards.

The system only supports real-time order management:

• You can accept, reject, or edit new orders.

• You may adjust the ready time within a short window (10–45 minutes) once the order is accepted.

• There is no option to set orders for a future date or time.

✅ So the answer is: No, orders cannot be scheduled in advance on Daif.

You don’t need to take any extra steps to get discounts or offers. If Daif applies a promotion, it will be automatically reflected in the Daif Discount line of the order’s payment summary.

If something goes wrong with your order, first check for system error messages or connection issues. If the issue is order-related, you can reject, edit, or call the customer directly from the app. All updates and actions are tracked in the Order Log for reference.